This unit describes the skills and knowledge required to design solutions using a user experience (UX) methodology, with the users� experience at the centre of design. In this unit, a user refers to a customer or client who will interact and use a product, service and/or platform.
The unit applies to those working as business and systems analysts, as well as developers of software, games, websites, applications, products and services. UX design aims to improve, optimize and add value to the users� experience of a designed solution (product, service or platform).